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# Assignment rule - Issue profile

> Assignment rule can help to enter data before adding a new record, the entered data would be editable.

**Assignment rule** can help to enter data before adding a new record, the entered data would be editable.

**TABLE OF CONTENTS**

* [Issue status](#issue-status)[](#issue-data)
* [Issue data](#issue-data)
* [Assign attributes](#assign-attributes)

***

### **via Website**

You will able to see the menu icon on the top left corner, please click it to unfold the menu, access the **Settings** > **Categories**, select the category and **subcategory**.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/CIKemrYCoozH3FBu9W57xE9Y5Sqb0BPq6g.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=246107d962ec2a33c712f6970204efee" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/CIKemrYCoozH3FBu9W57xE9Y5Sqb0BPq6g.jpeg" />

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/nZ9ALSV7-hIoDrA_WxzEAqVJO3JF8Cdfrg.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=b5f54181e880c78986a79e33a7e29b5c" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/nZ9ALSV7-hIoDrA_WxzEAqVJO3JF8Cdfrg.jpeg" />

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/501mTY7WKf7GLxqmahSlLgJTxNBR68ak2g.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=9711b887e72dd0de148f3c15451c8990" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/501mTY7WKf7GLxqmahSlLgJTxNBR68ak2g.jpeg" />

Select **Rules**Select profile, click the **≡** button to expand the menu.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/G_GugmUWNlutXUqfcGCvx--DXAy4qTcFYA.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=d994d93a0ae2146b1520a941d28106e3" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/G_GugmUWNlutXUqfcGCvx--DXAy4qTcFYA.jpeg" />

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/CiNQW_8AzsqzZ1A1B0sL1R6VKI-GMGJjmw.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=9ea16f91897e6d587cf8eadff770588a" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/CiNQW_8AzsqzZ1A1B0sL1R6VKI-GMGJjmw.jpeg" />

Click **Add** to add a new rule to configure this issue profile or click on the existing **rule** to edit.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/XeQRlF2DHp0MV_YyYwUnkx0jb-9GkjO7Dg.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=2bc4c126a7e071d9e1cb78fc97fbe432" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/XeQRlF2DHp0MV_YyYwUnkx0jb-9GkjO7Dg.jpeg" />

Select issue status, assign attributes and issue data if need.\
**OK** to confirm.\
**Delete** to remove/cancel.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/ac68a7ZB3BLXwi0IKkv33ix9NRUYNSD9iQ.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=a470b256ebf399e6eb4b12b0faefd5d2" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/ac68a7ZB3BLXwi0IKkv33ix9NRUYNSD9iQ.jpeg" />

***

**[Issue status](#h_b7f2b45835)** and **[Assign attributes](#h_005c87c09b)** are required for each rule.\
**[Issue data](#h_3cbf994732)** is a conditional option for the rule.

***

## **Issue status**

Select an issue status for the assignment rule.\
The issue will be assigned when the record updates to the selected status.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/ynXBzRhkEAnQkvyChI1SlZb08VX0wxZ9xQ.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=4dd3f4000f9e55f20724ac7f26761429" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/ynXBzRhkEAnQkvyChI1SlZb08VX0wxZ9xQ.jpeg" />

***

### Issue data

# **Based on the field data to condition the assignment rule.**

Click **Edit**.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/kaQPRN1YYOlmPp2nF5ruETLaIh6FC4yNHQ.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=69a336370339b159540418be84ce66ec" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/kaQPRN1YYOlmPp2nF5ruETLaIh6FC4yNHQ.jpeg" />

Click **Add** to add a new condition so that you can select issue field(s) and indicate the issue field value that you would like to add to the assignment rule

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/eKovmYgXqUjXhu6hFamafuA-U0vunVJArA.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=9cd215b7bd623719591b692013e84979" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/eKovmYgXqUjXhu6hFamafuA-U0vunVJArA.jpeg" />

Select field(s), enter the value.\
**OK** to confirm.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/-XFAKP23wwSoSI7S60c5aoRCJ8v7b-wmRw.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=c88d3bcaeae9be28e65e42d8b4c2e414" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/-XFAKP23wwSoSI7S60c5aoRCJ8v7b-wmRw.jpeg" />

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/rpD_wO1rEG0flHzHfWp6n_laWcksRzTRVQ.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=4f0f88dfe6ed0783c535661256cdc342" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/rpD_wO1rEG0flHzHfWp6n_laWcksRzTRVQ.jpeg" />

***

### Assign attributes

You may assign to the specified team/team's user or base on the team field and user field on the template to decide the assignee.

1️⃣ **User** - Select team and team's user to edit a rule for specifying assignee.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/_AGOib5mndE40rMeZK8rT8Rbdqdj1MB6Xw.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=75fc3c1c972e23ce4c9148cb9b034215" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/_AGOib5mndE40rMeZK8rT8Rbdqdj1MB6Xw.jpeg" />

2️⃣ **Field** - click **Add Field** to pick a field on the template to decide the assignee for this rule.

<img src="https://mintcdn.com/rdrive/HfD4shwK5DZwrXOQ/images/kb/103000035128/PFGIjOr7p04JeCNMEofKuKwjVenBuSbNlw.jpeg?fit=max&auto=format&n=HfD4shwK5DZwrXOQ&q=85&s=423cb0e3f6e6fec66074924437ba5f1d" alt="Assignment rule - Issue profile" width="1024" height="768" data-path="images/kb/103000035128/PFGIjOr7p04JeCNMEofKuKwjVenBuSbNlw.jpeg" />
