> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rdrive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to add a Subscription Policy?

> When adding a Subscription Policy it is important to remember that each rule of the subscription policy has different conditions and options for you to control.

When adding a **Subscription Policy** it is important to remember that each rule of the subscription policy has different **conditions** and **options** for you to control. these can be combined to suit your requirements.

**via Website**

Simply press the Menu icon ≡ in the top left corner of your screen to unfold the Menu and gain access to the **Subscriptions** page within the **Settings** drop-down as shown below.

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/lODWOE1yasreDyQNsXJp9swQhe--qdehrQ.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=94fc2e1d6efa406e016dafdfab5e9d93" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/lODWOE1yasreDyQNsXJp9swQhe--qdehrQ.jpeg" />

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/53Z6Q9stlF1sET6aLhaN4H3Hq42vIJEwEw.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=00cf452e8c2099485fcb79f1de9a3905" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/53Z6Q9stlF1sET6aLhaN4H3Hq42vIJEwEw.jpeg" />

Press **+** button circled below to add the subscription policy.

Enter the subscription policy title and click "**OK**" to confirm.

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/xvHrzS_Lc1Bjfbw-nE_JkJ9SslmKjCC2rA.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=c68953c059a8ec5fc569d9c3663530d1" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/xvHrzS_Lc1Bjfbw-nE_JkJ9SslmKjCC2rA.jpeg" />

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/3p-vzkECzCo1XI90HOXY2MsN0EfQGDkDyQ.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=7e6e9147d97b51bad720947856c19c7d" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/3p-vzkECzCo1XI90HOXY2MsN0EfQGDkDyQ.jpeg" />

The next thing to do is to press the **+** button on the bottom right-hand corner of your screen to add **rule(s)**.

The subscription policy rule window will appear in the centre of your screen. here you will need to select whether your subscription policy is in regard to any issues/defects/records or processes/checklists as applicable as shown below.

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/LnYe0MnlglrhzZrQ1tbgBdFaGFkQz8Zh_A.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=786848c4455b740860a2ca1d8f3104b4" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/LnYe0MnlglrhzZrQ1tbgBdFaGFkQz8Zh_A.jpeg" />

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/CGFEN2mmtBO53Cbn5ESmTsYKRuVxGTWgIg.jpeg?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=82fc5c00d3b9e040cb873ba9b27f80e9" alt="How to add a Subscription Policy?" width="1024" height="768" data-path="images/kb/103000035109/CGFEN2mmtBO53Cbn5ESmTsYKRuVxGTWgIg.jpeg" />

You can choose when the **subscription** notification is sent out via the "**When**" option as shown below, this will determine the notifications being sent and at what stage. Selecting "**Issue is under control**" will prompt notifications to be sent out at every stage of the issue/defect/record or process/checklist dependent on the subscription rule applied.

(*Please note that when a subscription is applied, it will determine which notifications are received. ie. If the subscription is set up for subcontractors, the notifications will only be received when the issue/defect/record or process/checklist reaches the stage for the subcontractors to take action*)

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/5FhroRX6YX6ECiojKRZJ8RoB0yO1vfgTIA.png?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=18bb2099afda79a084c03013efbb6a08" alt="How to add a Subscription Policy?" width="1920" height="887" data-path="images/kb/103000035109/5FhroRX6YX6ECiojKRZJ8RoB0yO1vfgTIA.png" />

Adding a "**Condition**" will determine under what parameters the notifications are sent out. Not entering a condition will leave all options open.

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/9baF6KND2EpQRPpOphFNTHhK90Lr-E7vkg.png?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=91394595d3d478120cae5d50375ebbec" alt="How to add a Subscription Policy?" width="1920" height="892" data-path="images/kb/103000035109/9baF6KND2EpQRPpOphFNTHhK90Lr-E7vkg.png" />

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/xCpFwQJvYlGtbKvl5Crz1PgatelsXdnh5Q.png?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=064fc945cfaee236be36ef5e557a7ec1" alt="How to add a Subscription Policy?" width="1918" height="888" data-path="images/kb/103000035109/xCpFwQJvYlGtbKvl5Crz1PgatelsXdnh5Q.png" />

You can now set the **subscription** to the relevant Team, Team Member(s) or User(s) as required via the "**Add Option**" dropdown.

<img src="https://mintcdn.com/rdrive/3Cjbk54eFSJ_c9xH/images/kb/103000035109/WSw3J1iFQfPV8zQrTs1AvmqThqeyeef6sQ.png?fit=max&auto=format&n=3Cjbk54eFSJ_c9xH&q=85&s=527fbc992a36c032372c34d91582a367" alt="How to add a Subscription Policy?" width="1918" height="891" data-path="images/kb/103000035109/WSw3J1iFQfPV8zQrTs1AvmqThqeyeef6sQ.png" />

Your subscription is now set-up!
