> ## Documentation Index > Fetch the complete documentation index at: https://docs.rdrive.io/llms.txt > Use this file to discover all available pages before exploring further. # How can I reset the authenticated device for others? > Sometimes, the user is unable to use the authenticated device, they need to contact their project administrator to disable the authenticated device or the user Sometimes, the user is unable to use the authenticated device, they need to contact their project administrator to disable the authenticated device or the user may reset on his/her own if has another authenticated device. Here is how the project administrator resets the verification key. **via** **Website** To start, click the menu icon on the top left corner to unfold the Menu, Go to **Settings** > **Users** How can I reset the authenticated device for others? How can I reset the authenticated device for others? Click the **⋮** button on the right-hand side of the user and press **Change device authentication settings.** How can I reset the authenticated device for others? How can I reset the authenticated device for others? All the authenticated device(s) will display this dialogue.\ Click the **trash** icon to disable. How can I reset the authenticated device for others? How can I reset the authenticated device for others? Want to know more about how to activate the 2FA/Passwordless?   [Click here.](https://docs.rdrive.io/setup/company/security/enable-the-2fa-passwordless-company-level)