> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rdrive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to batch change issue status?

> How to mass change the status of issues using the desktop/website

### **Overview**

*How to mass change the status of issues using the desktop/website*

* **Purpose:** How to change the status of multiple items at the same time
* **Who It’s For:** General users

<Note>
  Prerequisites: Able to change the status of the issues in the selection to batch change.
</Note>

***

## **Please note: batch changing the status is a one way action and cannot be undone or reversed. If mistakes are made when changing statuses on batch would need to be corrected manually.**

##

**From the Issue finder**

Press the Menu icon ≡ on the top left corner to unfold the Menu and gain access to the Issue page by selecting the category and subcategory as shown below. \\

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/DAWdx65f_JyJRcjL_iYUqt--3_NFXjDvUA.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=dcd98e42392b3fbc1c18465efb960fb1" alt="How to batch change issue status?" width="1924" height="864" data-path="images/kb/103000390987/DAWdx65f_JyJRcjL_iYUqt--3_NFXjDvUA.png" />

All issues/defects/records belonging to the subcategory will be listed on the left-hand side of your screen as shown below, select the category required, we will select **Defects** in this example.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/8DuLo_rBxzbgO2wo4b_HizFgimQxVf4-qg.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=80cda6d4c3778a013e93a05c245f6d97" alt="How to batch change issue status?" width="1916" height="866" data-path="images/kb/103000390987/8DuLo_rBxzbgO2wo4b_HizFgimQxVf4-qg.png" />

## To filter your data and refine your search results, there are a number of filter options available to help display the items you need, this can be the unique Issue ID as used in the example below, status, location and more. 

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/TMwTxSpH8nuNPUR0DR5Yb3D0XtHmmEMSHg.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=c9cc6c24fb8dee253b57927210044f17" alt="How to batch change issue status?" width="1918" height="868" data-path="images/kb/103000390987/TMwTxSpH8nuNPUR0DR5Yb3D0XtHmmEMSHg.png" />

From the Issue finder, select "**Browse**" in the top left and choose "**Select**" from the drop down menu.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/1GmJTZmJIUUGO-tqThLCCArOnp-y88qA6Q.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=30a74424d060197b743f9da0cc27d510" alt="How to batch change issue status?" width="1917" height="866" data-path="images/kb/103000390987/1GmJTZmJIUUGO-tqThLCCArOnp-y88qA6Q.png" />\
You can now select any and all issues you wish to change the status of by clicking from the panel on the left side.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/xI9ZtcvIuBpB7rmMpaoCkaLyTwTyCO5q1A.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=480298d85e75070c0e71b4ea07fbd8a7" alt="How to batch change issue status?" width="1917" height="863" data-path="images/kb/103000390987/xI9ZtcvIuBpB7rmMpaoCkaLyTwTyCO5q1A.png" />

From the control bar at the top left you have the option to select all, de-select all to quickly select all items displayed:

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/GIzRJXbRXOd2pSyaO6UglGAabcvEKh9s7A.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=dfbaff7843199f3f0a5e559afc15741b" alt="How to batch change issue status?" width="1917" height="862" data-path="images/kb/103000390987/GIzRJXbRXOd2pSyaO6UglGAabcvEKh9s7A.png" />

Once you have the selected items highlighted you can then select "**Batch change status**".

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/Y4ZuKQaFD-GI_YAihJ1pdfj4NURSCBFHAA.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=b4145a100c98a44213ea4c3d522f62fb" alt="How to batch change issue status?" width="1915" height="863" data-path="images/kb/103000390987/Y4ZuKQaFD-GI_YAihJ1pdfj4NURSCBFHAA.png" />

This will then open the "**Batch change status**" window, select the issue type you wish to change from the window.\\

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/20TAKSnXjWz7gxPMDFHvA8YIiqtrjvanGg.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=a295b132c63e30b61083707cd5f43316" alt="How to batch change issue status?" width="1918" height="866" data-path="images/kb/103000390987/20TAKSnXjWz7gxPMDFHvA8YIiqtrjvanGg.png" />

From here select "**Unchanged**" to select which status you want to change these issues too.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/ZzMfWSsHG3BxNEhA2uDgmhRoBEtqdYldLQ.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=51162a23753217f376f3ec8c0b62a843" alt="How to batch change issue status?" width="1916" height="864" data-path="images/kb/103000390987/ZzMfWSsHG3BxNEhA2uDgmhRoBEtqdYldLQ.png" />

From the dropdown select the status you wish to change this too:

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/v9GB_vxrjlxIBm7RahNpWubg_vQO3_hhiw.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=eb74cf0932c7ae9f1b8f3f6b6e8d2f76" alt="How to batch change issue status?" width="1916" height="867" data-path="images/kb/103000390987/v9GB_vxrjlxIBm7RahNpWubg_vQO3_hhiw.png" />

Once you have selected the status you wish to change to select "**Done**".

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/L2GX8oaccjhtWjAtPejoxPfquswKqR78lg.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=41a596f933264062e742e2738d623dc6" alt="How to batch change issue status?" width="1917" height="865" data-path="images/kb/103000390987/L2GX8oaccjhtWjAtPejoxPfquswKqR78lg.png" />.

From here select "**Next**".

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/qU1AOQT713Jg8_QOffbX9vye7nGaCDpi6g.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=6da10e18f40b810518a1a2d185a1ebd7" alt="How to batch change issue status?" width="1917" height="865" data-path="images/kb/103000390987/qU1AOQT713Jg8_QOffbX9vye7nGaCDpi6g.png" />

Add any notes about the batch change as needed and select "**OK**".

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/pQOUaYT7TqQxEOwTIUkszy_Mc_fDQlU2eA.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=4c6d49b03777589404b4bf75795135e5" alt="How to batch change issue status?" width="1916" height="862" data-path="images/kb/103000390987/pQOUaYT7TqQxEOwTIUkszy_Mc_fDQlU2eA.png" />

This will then initiate the batch change moving all items selected to the chosen status, you can review the progress from the batch change button in the top right.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/13JHuvhEIWHsr0wmvJjLlOsQjpfiOl_xOw.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=3d9df0c4c6c9c2ccaf53429c2a2b1ebb" alt="How to batch change issue status?" width="1916" height="860" data-path="images/kb/103000390987/13JHuvhEIWHsr0wmvJjLlOsQjpfiOl_xOw.png" />

Clicking here will then show the percentage change of the issues.

<img src="https://mintcdn.com/rdrive/KZkM_-maGAald8Rj/images/kb/103000390987/Oxed5ESSktcGXQjsj5zSgyPSJlkXzdsQnA.png?fit=max&auto=format&n=KZkM_-maGAald8Rj&q=85&s=5c79ff92cb9796ce522cca1a072a55e6" alt="How to batch change issue status?" width="1917" height="862" data-path="images/kb/103000390987/Oxed5ESSktcGXQjsj5zSgyPSJlkXzdsQnA.png" />

***
