> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rdrive.io/llms.txt
> Use this file to discover all available pages before exploring further.
# How to Update the Status of an Issue/Defect/Record
> A brief introduction explaining the purpose of this guide.
### **Overview**
*A brief introduction explaining the purpose of this guide.*
* **Purpose:** This guide explains how to update the status of an issue, defect, or record in RDrive. It includes methods for making edits, changing status only, and using Review mode for quick updates.
* **Who It’s For:** General users, project team members, inspectors, and coordinators involved in managing issues and defects.
Prerequisites:
Access to RDrive (app or desktop)
Appropriate permissions to edit or update statuses
Knowledge of the category/subcategory where the record exists
Understanding of your team’s status flow process
***
### **Updating via Plan Viewer**
Press the Menu icon ≡ in the top left corner of your screen to unfold the Menu.
From here select the **Plan viewer** and navigate to the required drawing.
Click on the issue/defect/record pin as highlighted below.
The details will populate on the left-hand side of your screen, then select the **⋮** button at the top right corner to access the item menu.
***
From the menu, select **Edit**.
Make any required changes, click **OK** to save and close.
### \*\*
Updating the status only\*\*
From the **three-dot menu (⋮)**, select **Status.**
Click the **CHANGE** button.
Select the required status from the dropdown menu.
Add any notes (optional), then click **OK** to confirm and save the new status.
***
### **Via the Issue Finder**
Press the Menu icon ≡ in the top left corner of your screen to unfold the Menu.
Navigate to the **category and subcategory** where the issue is listed. For this example we will go to Quality then Defects
Select the issue from the list, use the **Menu icon (≡)** on the right.
Select **Status** from the menu.
Click **CHANGE** from the window.
Select the required status from the dropdown and select "**OK**".
Add any notes required and select "**OK**", this will then change the status for this item.
***
### **Quickly Change Status (Using Display Mode)**
From the browse control panel, switch from **Browse** to **Review** mode.\\
Once in Review mode, status update options appear.
Choose the new status — the change will **auto-save**.
***
## FAQs & Troubleshooting
**Q: Why can’t I change the status of a record?**\
**A:** Check that you have the appropriate permissions. If not, contact your Project Admin.
**Q: What happens if I forget to change the status?**\
**A:** The issue/defect won’t move forward in the workflow. This can delay the process. Always update the status when editing.
**Q: Can I change the status without editing the issue?**\
**A:** Yes — use the **Status** option directly from the **three-dot menu (⋮)**.