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After the two-factor authentication activation, user can now log in with 2 different authentication factors. First of all, may I please know which method are you going to log in to?

Login to Website

For log in to RDrive, the two authentication factors are:
1. User credential (Email address and account password)
2. 1️⃣ Approved by the authenticated device. 
or
Passcode generated by RDrive. (2️⃣ Send by email or 3️⃣ get from RDrive APP)
Let’s start. Enter the Email address, password, and click LOG IN. Login with Two-Factor Authentication Login with Two-Factor Authentication

1️⃣ Approved by the authenticated device**.** 

Login requests will send to the authenticated device as a push-up notification.
Please unlock the device and click Approve.
Authenticated device means a device already logged in with 2FA. For the first log in, you have to authenticate by the PASSCODE from email. Login with Two-Factor Authentication Login with Two-Factor Authentication Login with Two-Factor Authentication You now successfully log in to the project! Login with Two-Factor Authentication

2️⃣ Use Passcode - send passcode to email

Click Use Passcode and Send Passcode to Email Login with Two-Factor Authentication Login with Two-Factor Authentication 6-digit passcode email will send to your registered email. Login with Two-Factor Authentication Enter the 6-digit code and submit. Login with Two-Factor Authentication You now successfully login to the project! Login with Two-Factor Authentication

3️⃣ Use Passcode - from RDrive APP

Click Use Passcode to enter the passcode. Login with Two-Factor Authentication Open and login to the app via the device.
Click the menu icon ≡ on the top left corner, Unfold Menu > Passcode generator.
Login with Two-Factor Authentication Login with Two-Factor Authentication Enter the 6-digit code from the APP and submit. Login with Two-Factor Authentication You now successfully login to the project! Login with Two-Factor Authentication

Login to Device

To log in to RDrive, the two authentication factors are:
1. User credential (Email address and account password)
2. 1️⃣ Approved by the authenticated device. 
or
Passcode generated by RDrive. (2️⃣ Send by email or 3️⃣ get from RDrive APP)
Enter the Company code, Next, enter the email address and password, and Next. Login with Two-Factor Authentication Login with Two-Factor Authentication

1️⃣ Approved by the authenticated device. 

Login requests will send to the (another) authenticated device as a push-up notification.
Please unlock that device and click Approve.
Authenticated device means a device already logged in with 2FA. For the first log in, you have to authenticate by the PASSCODE from email. Login with Two-Factor Authentication Login with Two-Factor Authentication Login with Two-Factor Authentication You now successfully log in to the project! Login with Two-Factor Authentication

2️⃣ Use Passcode - send passcode to email

Click Use Passcode and Send Passcode to Email Login with Two-Factor Authentication Login with Two-Factor Authentication 6-digit passcode email will send to your registered email. Login with Two-Factor Authentication Enter the 6-digit code and Submit. Login with Two-Factor Authentication You now successfully log in to the project! Login with Two-Factor Authentication

3️⃣ Use Passcode - from RDrive APP

Click Use Passcode to enter the passcode. Login with Two-Factor Authentication Open and login the app via another device. 
Click the menu icon ≡ on the top left corner, Unfold Menu > Passcode generator.
Login with Two-Factor Authentication Login with Two-Factor Authentication You now successfully login to the project! Login with Two-Factor Authentication

Hints and Tips 

Do I need to remember the 6-digit verification code?

No, the 6-digit passcode regenerates automatically every 30 seconds from RDrive.

How can I reset the authenticated device?  Click here to know more.