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How can I add photo to the issue/record? (APP)

How can I add photo to the issue/record? (APP)

Overview

How to add photos from the camera and gallery using the app in RDrive.
  • Purpose: How to add photos to RDrive using the app.
  • Who It’s For: General users
Prerequisites: Able to reach and edit issue
To add a photo in a photo field, you may add from the photo gallery or taking photos on-site by tapping the photo field.

Taking photos on-site by tapping the photo field.

Click the camera icon to open the camera and take and add a photo directly from the RDrive app. How can I add photo to the issue/record? (APP) Click the Gallery icon to open the photo library to select a photo from your device storage. How can I add photo to the issue/record? (APP)

FAQs & Troubleshooting

Q: Can I take a photo directly from the app?
A: Yes. When adding a photo, you can choose to take a new photo using your device’s camera or select an existing image from your photo gallery.
Q: Why can’t I add a photo to an issue or record?
A: Ensure the app has permission to access your device’s camera and photo library. You should also verify that you have the required permissions to edit the issue or record.
Q: What image formats are supported?
A: Most standard image formats, such as JPG and PNG, are supported. The exact formats available may depend on your device and app version.