How to batch change issue status?

How to view an issue, defect or record using RDrive using the desktop/browser

Purpose: How to view an issue, defect or record against a location on the desktop
Who It’s For: General users

Prerequisites: Able to raise an issue, defect or record from the desktop/browser

To batch change the status, you need to access the issue finder first.

01 Click to change viewer Click to change viewer.

02 Click “Select” Select the option.

03 Click here Click on the search bar to filter the results.

04 Add filters to narrow down results Add filter.

05 Click Select All Confirm the results and click “Select All”.

06 Click the batch change status button Click to batch change status.

07 Select category Choose the Category.

08 Select profile Choose the Profile.

09 Click “Unchanged” Select the “Unchanged” option.

10 Click “Closed” (the status you want to change to) Choose the status you want to change to.

11 Click “Done” Click “Done”.

12 Click “Done” “Done” again.

13 Repeat for other profiles. Repeat the steps for other profiles if have any.

14 Click “OK” Choose the “OK” option.

15 May check the process from here Status changed. You may click this button to check the process.

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