When you get mentioned in a comment, you should receive an email notification.
As soon as you reply to it, this triggers an email notification back after sync.
Here is how you can reply to a comment via APP:
Go to Finder and access the process and form.
A form is now opened in the form viewer, click ⋮ to select Comment
You may see a comment here and be allowed to reply.
Click the REPLY button to add a reply
You can either
1️⃣ Simply leave a reply to the comment creator.
2️⃣ Leave a reply and @mention user by clicking notify user icon
If you go for 2️⃣ , once user(s) is picked , click OK
When you finish entering your reply, click REPLY to save.
After it is synced, the user(s) you picked will receive an email / app notification!
You’ve got it!
Before syncing, you may edit and delete the reply.
Once the data is synced, you will not be able to edit and delete it.
⚠️ After completing your onsite work, don’t forget to synchronize. This backs up your data and updates your project team.
