Overview
- Purpose: This guide introduces the RDrive app’s in-app notification features, explaining how notifications are delivered and managed within the app.
- Who It’s For: RDrive app users
Prerequisites:
- RDrive app installed on the device.
- User has approved the device permissions for RDrive app to push notifications.
In-App Notification Features
✅ Comment NotificationsUsers will receive in-app notifications when new comments are added to items they are involved with, such as mentions or replies. ✅ Status Change Notifications (Subscription-Based) Users who subscribe to specific items will be notified whenever the status of those items changes. ✅ Un-Sync Reminder If the app remains idle for more than 15 minutes with unsynced data, a reminder notification will be pushed to alert the user to sync their data. Note:_
Notifications will only appear if the user has granted the app permission to send notifications on their device. Ensure notifications are enabled in the device settings to receive alerts._
FAQs & Troubleshooting
Q: I am not receiving notifications. What should I do?A: Confirm that your device allows RDrive to push notifications. Check app settings and device notification settings. Q: Can I customize which notifications I receive?
A: Yes, you can subscribe to specific items to receive only status change notifications for those.