Skip to main content

​
Introduction to App Diagnostics

App Diagnostics is a tool that provides insights into how an application is performing, essentially acting as a health check-up for apps. It aids both users and developers in pinpointing problems, understanding resource utilization, and making informed decisions for enhancements. In essence, App Diagnostics offers a comprehensive view of an app’s behavior to ensure it operates smoothly and efficiently.

​
The Core Aim:

Our primary objective with App Diagnostics is clear-cut: to promptly identify and rectify any technological glitches on your device. Furthermore, in scenarios demanding utmost caution, we prioritize the protection and recovery of your invaluable data.

​
Your Entry Points:

  • Failed App Launch: If you’re staring at a non-responsive app icon, it’ll redirect you here;
  • Special Recovery Mode: Users can manually initiate a “recovery mode” by following these steps:
    1. Halt the app’s operation.
    2. Long-hold on its icon.
    3. Dive into “App diagnostics.”

​
Steps for App Stumbling at Start:

  1. Killing the app
  2. Long-hold on its icon.
  3. Dive into “App diagnostics.”
  4. Opt for the “Export all data” button.
  5. Reach out to RDrive support, detailing your experience, and don’t forget to include the exported data.
App Diagnostics Your smooth app journey is our mission! Tap here for guidance on what to do when the app crashes.